Welcome

👋

Hello, I'm

Ricardo Ramos

About Me

Experienced IT Engineer with multiple ISO certifications and a strong background in web development, IT service management, and systems optimization. Proficient in full-stack development, Agile methodologies, and DevOps practices. Skilled problem solver and fast learner, dedicated to implementing innovative solutions that enhance performance and user experience. Adept at managing projects efficiently while ensuring compliance with industry standards. Eager to contribute to dynamic teams and drive technological excellence.

Specialty
IT Service Management
Web development
Problem solver
Featured Work
E-commerce development

Developed a e-commerce platform for a skincare aestetician with +15,000 products.

Works

My Portfolios

Web Development

Open-source tools enthusiast with several e-commerce, blogs and business services platforms projects under my belt. Self-taught.

ISO Certified

Manager at
ISO/IEC 27001:2022 "Information security management systems" &
ISO/IEC 20000-1:2018 "Service management system requirements"

3D Objects

Majored in CAD with material strain simulations at Centro de Investigación e Innovación en Ingeniería Aeronáutica (CIIIA).

Skills

Specialty

This are some key abilities/softwares on which I consider myself competitive

WordPress
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Service Now
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SAP
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ITIL / ITSM
0%
Resume

Work Experiences

Solid & extensive career track record in IT Service Management

2020 - 2022
BBVA Bancomer

Financial-gigant who offers banking, financial services, loans, investments, and digital solutions.

Network Administrator Liaison
2022 - 2024
Entergy IEC

Fortune 500 nuclear energy company that produces and distributes electricity to 3 million customers in the southern United States.

IT Support Engineer
2022 - 2024
ATOS SE

Tech leader in IT services, digital transformation, cloud, and cybersecurity solutions.

Senior IT Systems Engineer